Are you an experienced Prescription Clerk looking for a rewarding role within a supportive, forward-thinking GP practice?
The Vale Medical Practice is seeking an enthusiastic, organised and detail-oriented Prescription Clerk to join our growing team. This is an exciting opportunity to play a key role in supporting safe and effective prescribing processes while helping patients access the medications they need.
Working closely with our Clinical Pharmacists, GPs and wider multidisciplinary team, you will contribute to the smooth running of our prescribing services across our practice sites. We are looking for someone who thrives in a busy environment, has excellent attention to detail and is committed to delivering outstanding patient care.
Key responsibilities will include:
Prescription Processing
- Process repeat prescription requests received through approved channels including online services, the NHS App, pharmacy requests and written requests.
- Ensure prescriptions are issued in accordance with practice protocols and prescribing guidelines.
- Review prescription requests for completeness and accuracy before processing.
- Identify requests requiring clinical review and refer appropriately.
- Ensure prescription requests are processed within agreed timescales.
Patient and Pharmacy Liaison
- Respond to patient enquiries relating to prescriptions and medication requests.
- Liaise with community pharmacies regarding prescription issues and queries.
- Communicate effectively with clinicians, patients and external healthcare professionals.
- Provide a professional, courteous and patient-focused service at all times.
Medication Reviews
- Monitor patients requiring medication reviews.
- Identify and highlight overdue medication reviews to the clinical team.
- Support medication recall and review processes as directed by clinicians.
- Assist in maintaining safe and up-to-date prescribing records.
Clinical System Administration
- Maintain accurate and up-to-date patient records within SystmOne.
- Record actions undertaken and ensure appropriate audit trails are maintained.
- Support data quality and information governance requirements.
- Ensure accurate coding and recording where appropriate.
General Administrative
- Support wider administrative functions when required.
- Participate in practice meetings, training sessions and service improvement initiatives.
- Work collaboratively with colleagues across both practice sites.
- Undertake any other duties commensurate with the role as requested by the Practice Manager, Clinical Pharmacist or Partners.
Interviews to take place in December.