PCN Patient Care Coordinator

• Assist the doctors and other clinicians in the provision of a high quality service.
• Support the practice care home team in the delivery of this service to help manage people’s needs and coordinate the delivery of MDTs.
• Work collaboratively with our care homes to support communication and the administrative work required for the practice to deliver this service
• Support delivery of QOF, incentive schemes, QIPP, Investment and Impact Fund (IIF) and other quality or cost effectiveness initiatives.
• Support the delivery of long term conditions clinics working with the clinical team to ensure patients are invited and we reach patients who require additional support and/or have learning needs.
• Work collaboratively within the team to manage patients needing medication reviews and support the delivery of this work to ensure all patient groups are reached.
• Support of the delivery of our vaccines contracts.
• Support with the Covid and flu clinics including stock control across the PCN, planning the consent and vaccination of each of our care homes and housebound patients. Scheduling staff for the large onsite clinics and managing the booking system.
• Work closely with health care professionals to ensure registers are kept up to date and appropriate reviews are completed for palliative, dementia, learning disability and serious mental illness.
• Help design efficient templates, protocols, alerts and other IT tools to support safety, patient care, quality record keep keeping and reporting.
• Manage cervical cancer recalls and the development of systems to help reach groups where uptake is low.
• Provide clerical, organisational, and information-sharing support to the clinical safeguarding team, which supports the practice to meet statutory requirements.

• Excellent communication skills (written and oral)
• Flexibility to work outside of core office hours
• A clear understanding of child protection policy and procedures and commitment to the safeguarding of children and vulnerable adults

South Rural PCN provides services to 56,000 patients across rural Suffolk and is headed by 2 proactive, supportive and committed Clinical Directors. Our PCN includes the following practices: Bildeston Health Centre, Constable Country Medical Practice (East Bergholt and Capel St Mary), Hadleigh Health Centre, The Holbrook and Shotley Surgeries and Needham Market Country Practice. 

Supporting your work life balance and professional development is important to us, so we will be happy to discuss any requirements for flexible working and offer the following benefits:

• Supportive and friendly environment
• Flexible working hours 25 days annual leave per year plus bank holidays (pro rata)
• Peer support
• CPD support with training and development
• NHS pension
• Study leave
• Free on-site parking
• Childcare vouchers