Location
Southend on Sea
Department
Scott Park Surgery
Advertising Salary
£11.44ph
Function
Admin & Clerical
Careers Site Advertising End Date
02 Oct 2024
About the Role

Scott Park Surgery has an opportunity for an enthusiastic and proactive receptionist/typist to join our team on a part-time basis, working 15 hours per week. Hours will be as follows: 

  • Monday: 13:30 – 16:30
  • Tuesday: 09:00 – 12:00
  • Wednesday: 07:45 – 10:45
  • Thursday: 15:45 – 18:45
  • Friday: 08:30 – 11:30
It is essential that applicants are able to work on these specific days and times, so please only apply if you are available at the times stated. 
 
This role plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:
  • Typing referral letters and medical reports.
  • Answering calls and making appointments. 
  • Greeting and directing all patients.
  • Issuing repeat prescriptions. 
  • Filing and data input. 
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient database and records, photocopying, filing and scanning.

Due to the volume of applications that we receive, we apologise in advance for not being able to reply to all applicants.

About the Candidate
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure.
 
The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
 
Essential:
  • Touch typing.
  • Ability to work under pressure in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Good interpersonal skills.
  • Ability to work as part of a team and on your own initiative.
  • Strong IT skills, using Word and Excel
  • A high level of accuracy and attention to detail.
  • Flexibility, as you may need to work additional or alternative hours to cover for colleagues, sometimes at short notice.
Desirable:
  • Audio typing.
  • Previous medical or healthcare experience but full training will be given.

About Us
Scott Park Surgery is a small-sized surgery looking after 2,700 patients. We are a friendly team with a supportive group of clinicians and admin staff. 

 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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