Receptionist/Administrator

Mil Road Surgery is looking to recruit a friendly, organised Receptionist/Administrator to join our busy reception team working across both Mill Road and Bluebell Surgery. The hours will be a total of 25.5 hours over 4 days working the following: 

• Tuesday 1.30pm - 6.30pm
• Wednesday 8am - 2pm  
• Thursday 1.30pm - 6.30pm  
• Friday 8am - 6.30pm with the option to pick up overtime regularly.

The successful candidate will be the first point of contact to patients and visitors to ensure the smooth running of reception.

Key responsibilities will include: 

• Welcoming patients and visitors in a professional manner
• Answering the telephone and responding to online enquires
• Able to demonstrate excellent communication skills both face to face and telephone
• Liaising with other healthcare professionals in a pleasant manner
• Booking and amending appointments
• The ability to work under pressure and prioritise a busy workload

General practice is a fast-paced and often challenging environment, requiring a calm, professional and flexible approach. The ideal candidate will be reliable, adaptable and enjoy working as part of a team, with the flexibility to undertake additional overtime when available.

• Recognise the importance to work in a polite, confidential, discreet, sensitive and empathic manner
• Strong IT and administration skills with a high level of accuracy
• Ability to work in a calmly manner in a very busy environment
• Previous medical receptionist experiences an advantage, although full training will be given for the right candidate

We are a busy GP group with a total of over 22,000 patients over two sites in Colchester. We have been regularly voted top in the NHS patient survey for GP surgeries in Colchester. 

Benefits include

• Competitive salary
• Further opportunities for future training and development.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.