Receptionist

Little St John’s Surgery are looking for a Receptionist to join our busy team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.

The post offers 22 hours per week as follows:

Monday                            13:00 19:00

Tuesday                           08:00 to 13:00

Thursday                         13:00 to 19:00

Friday                                08:00 to 13:00

*Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and references.

The main responsibilities of the role include:

• Handle all telephone and general enquiries in a professional manner
• Make appointments for patients in accordance with practice protocols
• Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members
• Ensure that any tasks requested by the clinical team are carried out  
• Liaise with hospital and community staff 
• Administrative duties

For further details, please see job description attached.

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.