Dispensary Hatch Assistant

The Holbrook and Shotley Practice is looking to recruit two dispensary hatch assistants to join our team.  The positions are both full-time, Monday - Friday, 08:00 - 17:00.

• Ensuring that requests for repeat prescriptions are actioned within 72 hours.  This includes checking email requests and involves a rota system to cover the collection and drop off of all prescriptions from each site.
• Responding to all queries and requests from chemists, nursing homes and district nurses, regarding the issue of prescriptions.
• Keeping repeat prescription information up-to-date in the patient journal, such as letters and doctors' requests.
• Sending out review letters.
• Organising blood tests (through ICE system) or blood pressure checks for patients, relevant to their prescribing needs.
• Prescribing Incentive Scheme – issue reports and letters, working around any guidelines issued to ensure budget reductions where possible.
• Medicine management – liaising and discussing any enquires or queries raised by the clinical team.
• General ad hoc administration work.
• Flexibility to cover other areas when required – multi-skill mix.
• Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.
  
  

The ideal candidate will:

• possess experience of working in a busy, public environment.
• be flexible, with a positive attitude.
• demonstrate good team working and communication skills.
• demonstrate an excellent standard of patient care. 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.