About the Role

Vida Healthcare are seeking a Recalls, Results and Audit Clerk to join their busy team on part-time basis for 30 hours per week. This position will be based predominantly in the King’s Lynn area, however multi-site working will be expected occasionally. This position will be based predominantly in the King’s Lynn area, however multi-site working will be expected occasionally.

Duties will include;

Undertake searches of QOF registers, including identifying new patients and data quality review
Undertake searches for coding errors, rectifying or flagging as appropriate in liaison with the wider team
Undertake searches to identify vulnerable or high-risk patients and ensure appropriate LTC monitoring is offered
Understand and act upon clinical information received to advise patients of their results according to clinician instruction
Monitor pathology inboxes ensuring all results are allocated to a relevant recipient, allocating as necessary, and in periods of absence following the GP Reallocations Protocol
Manage queries from patients regarding upcoming tests or results
Process district nurse referrals for all sites
Liaise and communicate with wider practice staff and participate in meetings as required
Attend relevant training to meet the requirements of the role and improve skills
Support the practice with reporting against PCN projects, targets, and monitoring

For further information, please see job description attached.

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals.

Applicants should have the following skills and experience:

An experienced administrator, with excellent IT, time management and organisational skills.
Ability to communicate effectively, working in a confidential and discreet manner.
Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
Ability to work as part of a multi-disciplinary team, as well as independently.
Primary care experience is desirable but not essential.

About Us

Vida Healthcare is one of Norfolk’s largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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